Expert AC Services for Homeowners in Newton, Waltham, & Belmont, MA

When the summer heat strikes, you need a local expert you can rely on. At Akian Plumbing, Heating, Cooling & Electric, we provide rapid, expert air conditioning repairs for homeowners across Middlesex and Suffolk County.

Whether you are in Newton, MA, or dealing with an AC breakdown in Waltham, MA, our licensed and insured technicians are ready to restore your comfort. We take pride in serving our neighbors in Belmont, MA, Arlington, MA, and the surrounding communities with:

  • Fast, Reliable Response

  • Transparent 0.00% Financing

  • Licensed & Insured Technicians

  • Expert Customer Service

See Why the Greater Boston Area Relies on Akian for AC Repair

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Susie Serreze profile picture
Susie Serreze
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos explained the repair options and was very respectful and professional.
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Burak H Alver profile picture
Burak H Alver
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Update to the update. I am sticking with Akian. They are a big company with many competent technicians. They respond timely. They do their best to make customers happy. It's hard to know when things fail where the fault falls. But they have been responsive and they have fixed issues with little to no charge as appropriate. See below for history. ---- Update to my original review. Some years later, after having them install new heater, water heater, and AC. The heater that akian has since installed 3 years ago has run into problems every year since. One time, one of the vent pipes was not attached properly. It was under 1year since the installation so they fixed it for free. Nex time, it was an issue with exhaust piping. Must have been some other installation errors but since it had been more than a year since installation; we were charged for the repair. And now again, we have cold air blowing from the system and I am calling them. Side story. For the exhaust issue, the first technician they sent misidentified the problem claiming it was because our vents were not fully open. Then Manny, the technician who I praised in my original review was sent; he identified and corrected the problem. So turns out not everyone in their employ is the same. ------- I call about a heating system emergency; our furnace is broken on a cold week. Their earliest availability is in four days. But since it is an emergency, they make some calls, and send over someone immediately. In this day and age, when HVAC companies rarely respond or show up. Manny comes over, identifies the problem, and fixes it. All along, he is honest about what he may or may not be able to do. We are lucky, the current problem was solvable. But he points out that the heater is old. He lays out options for the future; we may replace the flame sensor that caused the current problem if the same issue arises; we should consider a complete system replacements; and he has identified a list of worn out parts if we want to try to extend life of existing system. No pushiness, no BS, just reasonable opinions. I can't know if all their technicians are as knowledgable and capable as Manny. But next time we have HVAC needs, we are calling Akian again.
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OnBoard Fish profile picture
OnBoard Fish
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I DO NOT RECOMMEND THIS COMPANY AT ALL! The company quoted me a $129 diagnostic fee. However, when the technician arrived, he barely did anything other than take a quick look at the equipment. He then told me that the $129 only covered his less-than-30-minute inspection, and that if I wanted any further service, I would have to pay an additional $249. This was completely different from the information I received when I initially contacted the company. To make matters worse, the technician refused to provide me with a quote. I explained that I did not want to be nickel-and-dimed with one charge after another, but he showed absolutely no understanding. His attitude was extremely unprofessional. He acted as though he would refuse to do anything at all unless I agreed to pay the additional $249. In the end, I decided to pay the $129 just to get him to leave. This was an incredibly frustrating experience, and I felt pressured into paying for virtually nothing. Save yourself the time, money, and frustration. I strongly recommend avoiding this company’s services!
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Angela Deng profile picture
Angela Deng
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Disappointing Experience – Unexpected Fees and Poor Communication I scheduled an HVAC diagnostic appointment with Akian after being told by their office that the diagnostic fee would be waived if I decided to proceed with the recommended repair after receiving an estimate. However, when the technician arrived, I was told a significantly higher diagnostic fee would apply, that it would not be waived even if I proceeded with the repair, and that I would not receive a repair estimate unless I agreed to pay the higher fee. This was completely different from what had been communicated when I scheduled the appointment. My main frustration is the lack of communication and transparency between the office and the technician. I specifically confirmed the pricing and process before booking so I could make an informed decision about whether to proceed with repairs. Instead, I was put in an uncomfortable position during the appointment.
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Ashok Krishna Vadanahalli Shankar profile picture
Ashok Krishna Vadanahalli Shankar
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Sketchy severe sales pitch when called for routine maintenance. I would not repeat.
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David Russo profile picture
David Russo
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Tiago was here for service for our gas boiler. He was professional and knew all the details for annual maintainence to our heating system. I highly recommend Akian Plumbing.
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Jeffery Fry profile picture
Jeffery Fry
26 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We recently had our hot water heater replaced after our previous heater failed and flooded our basement. We couldn't be happier with the entire experience! From start to finish, the process was smooth, efficient, and professional. Manny and his team arrived right on time, carefully removed the old unit, and installed the new heater with expert precision. Manny had made our job a priority. The new hot water heater works flawlessly, providing consistent, hot water with impressive energy efficiency. Manny was friendly, knowledgeable, and took the time to explain how to maintain the system and the automatic water shutoff. Overall, this replacement has brought us peace of mind knowing we have a reliable source of hot water for our home. We highly recommend this service to anyone in need of a quality water heater upgrade! Akian had also replaced our gas furnace at the end of 2024 and had the same excellent service.
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Wayne Boulais profile picture
Wayne Boulais
25 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
James can on time explained what would be done and expected time frame. Did the work and showed pictures at the end to explain. Akian is well run and easy to deal with.
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Yvonne DeMarino profile picture
Yvonne DeMarino
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Matt B. is exceptional and has an encyclopedic knowledge of boiler systems. He can answer questions about every permutation of considerations in the lead up to purchasing an efficient, safe new boiler. We were pleasantly surprised by his fluency and responsiveness when we peppered him with over an hour of questions and the company’s patience with us in considering a major purchase. I would highly recommend Matt and Akian Plumbing.
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Rachel Danford profile picture
Rachel Danford
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great to talk with Carlos, he explained everything clearly and answered all my questions
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Andrew H. profile picture
Andrew H.
25 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
AJ and TJ's work was high-quality - they installed a gas boiler heating system. Prompt, professional, hard-working - would use Akian and AJ & TJ again.
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Matt T. profile picture
Matt T.
23 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Carlos did a great job with our dryer duct. The company in general is very responsive and gives you a heads up when they are on their way. Highly recommend them!
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Emma T. profile picture
Emma T.
16 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Absolutely horrible. Repeatedly reschedules due to their own errors and takes multiple trips to fix an issue to drive up their hours. Customer service is terrible and unresponsive after 4:30 and they offer no weekend support. We have been without hot water for over two weeks because of the company but charged over $1000+.
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Clayton W. profile picture
Clayton W.
26 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
They are very friendly and only repair what's needed to be repaired. They made the repair and left me feeling like I didn't get taken advantage of.
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Ruben O. profile picture
Ruben O.
19 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I called to ask for a general price range for replacing a P-trap. They told me they would not provide any pricing information unless they first sent a master plumber out for a $120 service call. I even asked what the *lowest* possible cost for a basic P-trap replacement would be, just so I could have some idea of what to expect, and they still refused to answer. That made me uncomfortable. I understand that an exact quote may require seeing the job in person, but refusing to provide even a starting price or rough range felt unnecessarily vague. I didn't feel comfortable paying $120 upfront without having any idea what I might ultimately be charged, so I decided not to move forward with them.
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Chris H. profile picture
Chris H.
18 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Sean and Andrew were great. I came home from work one day to discover water damage to my bathroom ceiling. Sean came out quickly to assess the situation. He was able to get someone out to remediate right away. Once the cleanup was complete, Andrew came out to do some further investigate and was able to successfully identify the water source in my very old condo building in Brighton. Both were very friendly and professional. Highly recommended!
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Tom H. profile picture
Tom H.
6 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
So wanted to give an update to a 2 star review i left for Akian for work done about a month ago. I had two gripes: Call center customer service and dispatch and high pricing. I have to give their management credit: They saw my review, reached out and yesterday service manage Jeff called me. It's rare these days for someone to really listen to how things looked on my side of the road and to Jeff's credit he did that. Not only that we reached and agreement regarding what i felt was high pricing two two of the three components they replaced on my AC system. In addition he mentioned that they are moving away from the foreign call center customer service--this is a good thing. Who wants to feel if they get disconnected they can't call the person back? All this reassured me that despite some issues they are getting themselves on track and that they cared enough to make things right for me.
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C. B. profile picture
C. B.
17 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Carlos came today to troubleshoot my central AC. which stopped working yesterday. He was very upfront saying that he was unfamiliar with my particular set up. However, with assistance from his office, he was able to diagnose and fix the issue. It was not a simple 1-2-3 due to the poor initial installation from another company 9 years ago. He was diligent looking for solutions and was able to get the AC working. Part of the issue was the thermostat, which he replaced. I will make Akian my go-to company for my system. thank you Carlos. It is only a 4 because I was hoping for same day services yesterday.
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Jennifer G. profile picture
Jennifer G.
2 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Our AC stopped working and Akian responded right away and fixed our AC on the hottest day so far.
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Kim G. profile picture
Kim G.
22 June 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Do not call if you actually have an emergency. Called them around 5pm this afternoon, told them my toilet was leaking all over the floor and that I was on the ground floor of a multi-floor condominium building. They opened a ticket and said someone would be out between 6pm and midnight. Called around 6:30 to see if there was an update, because even with the water turned off I had about 2 inches of water leaking out onto the floor. She said the plumber was finishing up a call then heading to me. I called an hour later and she said "oh, we don't service multi-floor buildings you will have to call someone else but they NEVER called to tell me. Wasted two hours waiting for a plumber that was never coming, causing damage to the bathroom floor and the carpeting in the hallway.

Is Your AC System Underperforming?

Common cooling issues can quickly escalate into more serious and costly problems if they are ignored or left unaddressed for too long. What may start as a small performance issue, unusual noise, or reduced airflow can gradually place extra strain on your system and lead to significant damage over time. Our experienced technicians help you identify these warning signs early, diagnose the underlying cause, and resolve the issue before it develops into a complete system failure or leaves your home without reliable cooling. For a detailed breakdown of the most frequent culprits behind cooling failures, read our guide on why air conditioners break down.

This often indicates a refrigerant leak, a failed capacitor, or a malfunctioning thermostat. We’ll pinpoint the cause and restore your home’s cooling power.

This can be a sign of issues within your Air Handlers or blockages in your Evaporator Coils, which restrict necessary airflow throughout your home.

Grinding or banging sounds often point to mechanical wear within your Air Conditioning Condensers. Addressing these sounds early prevents expensive compressor failures.

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5 Signs You Need AC Repair

1. Loud noises – Your AC makes some noise naturally, but if there are any new, abrupt sounds coming from your unit that you can hear from upstairs, call in your Watertown, MA AC repair experts.

2. A frozen unit – First check that your air filter isn’t too dirty to prohibit proper air-flow. When this happens, your coolant runs unchecked and can freeze your unit. Look out for melting ice or water and call our Newton, MA specialists.

3. No airflow – If there is no air coming from your air vents, but your AC unit is clearly on, then your blower fan could be malfunctioning. If you are in Waltham, MA, contact our team to get your cool air flowing again.

4. Strange smells – Some smells, such as those of mold and mildew, mean you need duct cleaning. But if you smell something burning coming from your AC, you need professional repair. Call our Belmont, MA AC repair pros immediately.

5. Warm air – Your AC blowing warm air can be the result of a few different issues. Since it could be your air filter, evaporator coil, or thermostat, it’s best to call in an Arlington, MA AC repair pro to get to the bottom of your situation.

Working with our technicians, you can count on:

  • Appointments that fit your schedule
  • Fully insured and licensed technicians
  • High-quality repairs done right the first time
  • Full communication of the work that needs to be done
  • Numerous payment options to best fit your budget

Discover Why Homeowners Across the Greater Boston Area Trust Akian

Services that have earned numerous awards and accolades

Technicians who are trained on the latest in plumbing technology

Service available on nights and weekends

Licensed and insured plumbers for your peace of mind

Specialized Repair for All Cooling Equipment

Modern HVAC systems are complex. At Akian, our technicians are trained to service a diverse range of high-efficiency systems, ensuring your specific setup is handled with professional precision:

  • Central Cooling: Expert maintenance and repair for Air Conditioning Condensers, Evaporator Coils, and Air Handlers.

  • Efficiency Leaders: We specialize in modern Heat Pumps and Ductless Mini-Split Systems, as well as Multi-Split Systems—perfect for versatile home comfort.

  • Commercial & Large Residential: Our team is fully equipped to diagnose and repair Packaged HVAC Units and Rooftop Units (RTU) for small businesses and larger properties throughout the Greater Boston Massachusetts Area.

Why Choose Akian Plumbing, Heating, Cooling & Electric?

We aren’t just a service company; we are your local neighbors dedicated to the comfort of the Greater Boston community. When you choose us, you are choosing a team that values your time and your budget. We provide clear, transparent communication regarding all repairs, ensuring you understand exactly what work is being done and why.

Restore Your Comfort Today

A struggling AC unit works harder, consumes more electricity, and inches closer to a total breakdown every day. Whether you need a simple fix for a Heat Pump in Newton, MA, or a complex repair for a Ductless Mini-Split in Waltham, MA, we are equipped to tackle the job.

Ready to get cool again? Call Akian Plumbing, Heating, Cooling & Electric at (617) 894-7803 to schedule your diagnostic visit. We offer competitive pricing, expert technicians, and a commitment to getting your AC repair done right the first time.

 

Copper coil evaporator unit for HVAC systems.

Mastering Humidity: Essential Strategies for AC Efficiency in Greater Boston

In the humid climate of Greater Boston, air conditioning systems often struggle to maintain optimal efficiency, resulting in higher energy costs and reduced comfort. As an HVAC professional with over a decade of experience in New England's unique weather patterns, I understand that the combination of humidity and temperature can severely impact system performance. Implementing targeted solutions such as proper insulation, regular maintenance, and humidity control technologies can significantly enhance your AC's effectiveness and longevity, ensuring a more comfortable environment in your home or business.

Frequently Asked Questions

How do I know if my AC needs repair or just a new filter?

If you notice reduced airflow or if your unit is blowing hot air, the first step is to check your air filter. A clogged filter restricts airflow and can cause the Evaporator Coils to freeze. However, if you replace the filter and still experience issues—or if you hear grinding noises from your Air Conditioning Condenser—it is time to call a professional. In the Greater Boston area, humidity can also cause drainage backups that require a technician to clear.

Why is my air conditioner making a loud banging noise?

Loud banging or clanging usually indicates a loose or broken part inside the compressor or fan motor. If you hear screeching, it might be a slipped belt or a failing bearing in your Air Handler. Because these components operate under high pressure, we recommend turning off your system immediately and scheduling a diagnostic visit in Watertown or Newton to prevent a total motor burnout.

Is it worth repairing a 10-year-old AC unit?

The "5,000 Rule" is a good benchmark: multiply the age of the unit by the repair cost. If the total exceeds $5,000, replacement is usually better. Older units often use outdated refrigerants and have lower efficiency. However, if your Heat Pump or Packaged HVAC Unit is otherwise healthy, a simple component repair can extend its life. We provide transparent 0.00% financing to help homeowners in Waltham and Belmont manage the costs of either choice.

What causes an air conditioner to freeze up?

A frozen AC is typically caused by restricted airflow or low refrigerant levels. When air can't move over the Evaporator Coils, the temperature drops below freezing, causing ice to build up. This is common in Arlington, MA homes during peak summer humidity. Ensure your vents are open and your filters are clean. If the ice persists, you likely have a leak in the sealed system that requires a licensed technician to repair.

Can you repair Ductless Mini-Split and Multi-Split systems?

Yes. Ductless Mini-Split Systems and Multi-Split Systems require specialized knowledge compared to traditional central air. Common repairs for these units include fixing communication errors between the indoor and outdoor units, cleaning clogged condensate lines, and servicing the specialized Air Handlers. We provide expert service for these high-efficiency systems throughout Middlesex and Suffolk County.

Need Help? Request Service

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