Professional Water Heater Installation and Repair Services

A consistent supply of hot water is fundamental to the health, hygiene, and comfort of your household. From morning showers to running the dishwasher, you rely on your water heater to perform without fail. However, like any hardworking appliance, these systems eventually succumb to wear, sediment buildup, or mechanical exhaustion. At Akian Plumbing, Heating, Cooling & Electric, we specialize in the full lifecycle of your water heating equipment. Whether you are facing an emergency leak that requires immediate repair or you are looking to upgrade to a high-efficiency model, our licensed plumbers provide the technical expertise necessary to keep your hot water flowing.

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Customers Across The Greater Boston Area Trusts Akian in Water Heater Installation/Repair

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David Russo profile picture
David Russo
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Tiago was here for service for our gas boiler. He was professional and knew all the details for annual maintainence to our heating system. I highly recommend Akian Plumbing.
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Jeffery Fry profile picture
Jeffery Fry
26 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We recently had our hot water heater replaced after our previous heater failed and flooded our basement. We couldn't be happier with the entire experience! From start to finish, the process was smooth, efficient, and professional. Manny and his team arrived right on time, carefully removed the old unit, and installed the new heater with expert precision. Manny had made our job a priority. The new hot water heater works flawlessly, providing consistent, hot water with impressive energy efficiency. Manny was friendly, knowledgeable, and took the time to explain how to maintain the system and the automatic water shutoff. Overall, this replacement has brought us peace of mind knowing we have a reliable source of hot water for our home. We highly recommend this service to anyone in need of a quality water heater upgrade! Akian had also replaced our gas furnace at the end of 2024 and had the same excellent service.
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Wayne Boulais profile picture
Wayne Boulais
25 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
James can on time explained what would be done and expected time frame. Did the work and showed pictures at the end to explain. Akian is well run and easy to deal with.
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Yvonne DeMarino profile picture
Yvonne DeMarino
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Matt B. is exceptional and has an encyclopedic knowledge of boiler systems. He can answer questions about every permutation of considerations in the lead up to purchasing an efficient, safe new boiler. We were pleasantly surprised by his fluency and responsiveness when we peppered him with over an hour of questions and the company’s patience with us in considering a major purchase. I would highly recommend Matt and Akian Plumbing.
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Rachel Danford profile picture
Rachel Danford
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great to talk with Carlos, he explained everything clearly and answered all my questions
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Matt Thyng profile picture
Matt Thyng
22 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos did a great job installing our dryer duct. Would highly recommend them!
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Zhibin Deng profile picture
Zhibin Deng
22 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos
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Jennifer Kelly profile picture
Jennifer Kelly
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos was very helpful and thorough!
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Ethan Avery profile picture
Ethan Avery
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I called Akian for a furnace cleaning and routine maintainance. Carlos provided great service and completed the maintainance without issue. He also provided a great explanation of recommended additional maintainance to maximize the life of my system
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Nicholas Barnes profile picture
Nicholas Barnes
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I rarely leave google reviews. However, I felt like my experience with Aikian was so positive that I wanted to share. I appreciated the professional communication - very streamlined and attentive, the workmanship was excellent. They did exactly what they said they would do. The cost DIDN'T change, after the contract/quote. They were respectful in the home - kept things clean, used lots of drop clothes/shoe protection. There was an aspect of professionalism, promptness, and communication that I so very much appreciated. Would highly recommend. Would use again.
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Andrew H. profile picture
Andrew H.
25 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
AJ and TJ's work was high-quality - they installed a gas boiler heating system. Prompt, professional, hard-working - would use Akian and AJ & TJ again.
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Matt T. profile picture
Matt T.
23 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Carlos did a great job with our dryer duct. The company in general is very responsive and gives you a heads up when they are on their way. Highly recommend them!
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Emma T. profile picture
Emma T.
16 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Absolutely horrible. Repeatedly reschedules due to their own errors and takes multiple trips to fix an issue to drive up their hours. Customer service is terrible and unresponsive after 4:30 and they offer no weekend support. We have been without hot water for over two weeks because of the company but charged over $1000+.
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Clayton W. profile picture
Clayton W.
26 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
They are very friendly and only repair what's needed to be repaired. They made the repair and left me feeling like I didn't get taken advantage of.
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Ruben O. profile picture
Ruben O.
19 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I called to ask for a general price range for replacing a P-trap. They told me they would not provide any pricing information unless they first sent a master plumber out for a $120 service call. I even asked what the *lowest* possible cost for a basic P-trap replacement would be, just so I could have some idea of what to expect, and they still refused to answer. That made me uncomfortable. I understand that an exact quote may require seeing the job in person, but refusing to provide even a starting price or rough range felt unnecessarily vague. I didn't feel comfortable paying $120 upfront without having any idea what I might ultimately be charged, so I decided not to move forward with them.
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Chris H. profile picture
Chris H.
18 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Sean and Andrew were great. I came home from work one day to discover water damage to my bathroom ceiling. Sean came out quickly to assess the situation. He was able to get someone out to remediate right away. Once the cleanup was complete, Andrew came out to do some further investigate and was able to successfully identify the water source in my very old condo building in Brighton. Both were very friendly and professional. Highly recommended!
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Tom H. profile picture
Tom H.
6 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
So wanted to give an update to a 2 star review i left for Akian for work done about a month ago. I had two gripes: Call center customer service and dispatch and high pricing. I have to give their management credit: They saw my review, reached out and yesterday service manage Jeff called me. It's rare these days for someone to really listen to how things looked on my side of the road and to Jeff's credit he did that. Not only that we reached and agreement regarding what i felt was high pricing two two of the three components they replaced on my AC system. In addition he mentioned that they are moving away from the foreign call center customer service--this is a good thing. Who wants to feel if they get disconnected they can't call the person back? All this reassured me that despite some issues they are getting themselves on track and that they cared enough to make things right for me.
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C. B. profile picture
C. B.
17 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Carlos came today to troubleshoot my central AC. which stopped working yesterday. He was very upfront saying that he was unfamiliar with my particular set up. However, with assistance from his office, he was able to diagnose and fix the issue. It was not a simple 1-2-3 due to the poor initial installation from another company 9 years ago. He was diligent looking for solutions and was able to get the AC working. Part of the issue was the thermostat, which he replaced. I will make Akian my go-to company for my system. thank you Carlos. It is only a 4 because I was hoping for same day services yesterday.
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Jennifer G. profile picture
Jennifer G.
2 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Our AC stopped working and Akian responded right away and fixed our AC on the hottest day so far.
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Kim G. profile picture
Kim G.
22 June 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Do not call if you actually have an emergency. Called them around 5pm this afternoon, told them my toilet was leaking all over the floor and that I was on the ground floor of a multi-floor condominium building. They opened a ticket and said someone would be out between 6pm and midnight. Called around 6:30 to see if there was an update, because even with the water turned off I had about 2 inches of water leaking out onto the floor. She said the plumber was finishing up a call then heading to me. I called an hour later and she said "oh, we don't service multi-floor buildings you will have to call someone else but they NEVER called to tell me. Wasted two hours waiting for a plumber that was never coming, causing damage to the bathroom floor and the carpeting in the hallway.

Precision Maintenance and Repair in Middlesex County

Preventative care is the best way to extend the life of your investment. Many homeowners overlook the importance of annual maintenance, which includes flushing the tank and checking the sacrificial anode rod. If these components are neglected, the interior of the tank can begin to corrode, leading to catastrophic leaks.

Our repair services cover a wide spectrum of common and complex issues, including:

Troubleshooting thermocouples and electronic ignition systems in gas heaters.

Adjusting or replacing faulty thermostats to ensure safe and consistent water temperatures.

Restoring power to electric water heaters that are only producing lukewarm water.

Fixing leaking T&P (Temperature and Pressure) relief valves to maintain safe internal tank pressures.

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Reliable Water Heating Solutions in Suffolk County

The demands on water heaters in our region are unique due to the seasonal shifts and the varying mineral content in local water supplies. Over time, calcium and magnesium deposits can settle at the bottom of your tank, leading to reduced efficiency and potential tank failure. We offer comprehensive diagnostic services to determine if your unit can be salvaged through professional repair or if a replacement is the more cost-effective long-term path.

Our team is well-versed in both traditional tank-style heaters and modern high-capacity units. We understand that a breakdown often happens at the most inconvenient times, which is why we prioritize responsive service to minimize the disruption to your family’s daily routine.

Expert Installation and Upgrades Across the Greater Massachusetts Area

If your current water heater is more than 10 to 12 years old, it may be approaching the end of its functional lifespan. Modern advancements in water heating technology have significantly improved energy factors, allowing homeowners to reduce their utility footprints while enjoying faster recovery times.

When you choose us for a new installation, we don’t just “swap out” the unit. We perform a detailed load calculation based on your household’s peak water usage. This ensures that the system we install—whether it’s a standard gas unit, an electric model, or a high-efficiency heat pump water heater—is perfectly sized for your needs. Proper installation is critical not only for performance but also for maintaining manufacturer warranties and ensuring compliance with state safety codes.

Find Out Why Homeowners Across the Greater Massachusetts Area Trust Akian

Services that have earned numerous awards and accolades

Technicians who are trained on the latest in plumbing technology

Service available on nights and weekends

Licensed and insured plumbers for your peace of mind

Navigating Traditional vs. Tankless Technology

One of the most frequent questions we receive involves the choice between traditional storage tanks and tankless (on-demand) water heaters. Traditional tanks are reliable and offer a lower initial installation cost, making them a staple for many homes. However, tankless systems provide an endless supply of hot water and occupy significantly less space, which is a major advantage for smaller utility rooms or large families with high demand.

Our technicians can walk you through the pros and cons of each technology, including the venting requirements and gas line sizing necessary for a successful tankless conversion. We aim to provide you with the information you need to make an informed decision that fits your budget and lifestyle.

Key Features of Our High-Efficiency Water Heating Units

The only downside is that you may never want to get out of the shower! Our team can walk you through all of your water heater options and help you determine the right choice for your needs and budget. Many water heaters even offer warranties, and we can help you through that process as well.

Akian Plumbing Team

Why Trust Akian Plumbing, Heating, Cooling & Electric?

We believe in a “safety first” approach. Water heaters involve high pressures, high temperatures, and either high-voltage electricity or combustible gas. Attempting a DIY repair or installation can be dangerous and may lead to code violations. Our plumbers are fully licensed and stay updated on the latest Massachusetts plumbing and fuel gas codes.

When we enter your home, we treat it with the utmost respect. We use drop cloths, wear shoe covers, and ensure that the work area is left as clean as we found it. We also handle the disposal of your old, heavy unit, taking that burden off your shoulders.

Schedule Your Water Heater Consultation Today. Whether you are shivering through a cold shower or planning a home renovation, Akian Plumbing, Heating, Cooling & Electric is ready to assist. We offer transparent pricing and expert guidance for all your water heating needs. Contact us today to restore the comfort and convenience of reliable hot water to your home.

High-Efficiency Natural Gas Water Heating Equipment Rebates

High-Efficiency Electric Water Heater Rebates

Contact our Watertown water heater specialists today to get started with an assessment!

We also service Newton, Waltham, Cambridge, Somerville and  surrounding areas.

Modern tankless water heater with sleek design and connection valves.

Master the Art of Water Heater Selection and Maintenance for Optimal Performance

Choosing the right water heater and ensuring its longevity requires in-depth knowledge and experience. Our comprehensive guide draws on industry expertise, offering insights backed by years of hands-on experience in water heater installation and repair. By understanding the nuances of different models, energy efficiency ratings, and maintenance best practices, homeowners can make informed decisions that enhance comfort and reliability in their homes. Trust our authoritative recommendations to navigate the complexities of water heater care and achieve lasting satisfaction.

Frequently Asked Questions

How do I know if I need water heater repair or a full replacement?

If your water heater is under 10 years old and experiencing minor issues like a faulty heating element or a leaky valve, repair is often the best choice. However, if the tank is over 12 years old, showing signs of internal corrosion (rusty water), or has a major tank fracture, a professional water heater installation is more cost-effective in the long run.

What are the benefits of switching to a tankless water heater?

Tankless water heaters provide an endless supply of on-demand hot water, take up significantly less space, and are highly energy-efficient since they don't maintain a standby tank of hot water. Our new units also feature advanced freeze protection and stainless steel heat exchangers for maximum durability in the Massachusetts climate.

Why is my water heater making popping or rumbling noises?

Rumbling or popping sounds are typically caused by sediment buildup at the bottom of the tank. As the water underneath the sediment boils, it creates steam bubbles that "pop" through the debris. Professional flushing and maintenance can clear this buildup, improving efficiency and preventing premature tank failure.

Can you install WiFi-ready water heaters with freeze protection?

Yes. We install modern high-efficiency water heaters that are WiFi-ready for smart home integration. These units also come equipped with specialized freeze protection designed to withstand temperatures as low as -22°F, ensuring your hot water supply remains safe during harsh New England winters.

What causes discolored or "rusty" hot water in my home?

Discolored hot water is usually a sign that the sacrificial anode rod has been depleted and the interior of your water heater tank is beginning to rust. If caught early, replacing the anode rod can save the unit; if the rust persists, it may indicate a failing tank that requires immediate professional replacement.

Contact Our Team Today

A full-service, professional team of Plumbing, HVAC, and Electrical Experts serving our community since 2017. We Look Forward to Helping You. Fill the form and our team will get in touch with you.

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