Technician installing a generator outside a home.

Is Your Home Prepared for the Next Power Outage?

Severe weather, grid failures, and infrastructure problems create unpredictable power outages. In Massachusetts, residents can face multi-day blackouts during winter ice storms, summer thunderstorms, and nor’easters. When the lights go out, your family loses comfort, security, and potentially critical systems—including heating, refrigeration, medical equipment, and internet connectivity.

A whole-home standby generator automatically activates within seconds of a power loss and keeps your entire house running on its own fuel supply. Unlike portable generators, which require manual setup and careful placement, a standby system is permanently installed, automatically managed, and capable of powering essential systems—or your entire home—for as long as fuel is available.

Why homeowners in Massachusetts choose whole-home generators:

  • Automatic activation—no manual startup or fuel transfer required
  • Seamless power delivery to your entire home through an automatic transfer switch
  • Professional installation that meets all local electrical and building codes
  • Kohler and Generac generators with industry-leading reliability ratings
  • Protection for heat pumps, HVAC systems, refrigeration, medical devices, and internet connectivity
  • Insurance discounts available for homes with certified generator installations
  • Increased home value and buyer confidence during resale

Critical Signs Your Home Needs a Generator

You Live in an Area with Frequent Outages

If your town experiences multiple outages annually, especially during critical seasons, a standby generator provides essential peace of mind. Power outages lasting even a few hours can damage food, disable heating or cooling systems, and disrupt work-from-home situations.

You Have Specific Power Requirements

Homes with heat pumps, medical equipment, or water well pumps depend on continuous electricity. A generator ensures these critical systems never stop, protecting both comfort and health during extended power failures.

You Value Business Continuity

Remote work and home-based businesses cannot tolerate internet downtime. A whole-home generator keeps your office, networking equipment, and connectivity running throughout any outage.

Our Complete Generator Installation Process

Step 1: Load Analysis & Sizing

Our electricians evaluate your home’s total electrical load, including HVAC, heating, water heaters, and critical circuits. We then recommend the appropriate generator size and fuel type—natural gas, propane, or diesel—based on your needs and budget.

Step 2: Installation & Transfer Switch Setup

We install the generator unit on a secure, level pad, connect it to your fuel source, and wire an automatic transfer switch into your electrical panel. This system detects power loss and automatically switches your home to generator power within 10 seconds.

Step 3: Testing, Permits & Inspection

We conduct comprehensive load testing under various conditions, handle all permit applications and municipal inspections, and provide you with complete documentation of installation and warranty registration.

Generator Types & Fuel Options

Natural Gas Generators

Ideal for homes with existing natural gas lines, these generators provide unlimited fuel supply without storage concerns. No refueling is ever required, making them the most convenient option for long-term reliability.

Propane Generators

Perfect for homes without natural gas, propane systems offer excellent fuel stability and long shelf life. Propane tanks can be sized to support days or weeks of continuous operation, depending on storage space.

Diesel Generators

For maximum runtime and efficiency, diesel generators deliver superior fuel economy and extended operating periods. Ideal for large homes or facilities requiring days of independent power generation.

What Our Customers Say

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thetimeangels profile picture
thetimeangels
4 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
James G. answered our service call today to flush our hot water heater. He was very knowledgeable. and thorough doing the inspection and explained clearly our options going forward. It was a wonderful experience working with him and we will definitely request him in the future. Thumbs up to Akian.
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Eran & Mickie Caspi
4 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
James G and Berkley were professional and did their best with diagnosing our A/C problem. We now need to figure out our options.
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Mark Herron
4 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Appointment was on time and service was as promised. Akian is a well run operation and I recommend using them
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Vinayak Venkataraman profile picture
Vinayak Venkataraman
3 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was wonderful - super friendly, helpful, thorough, and efficient! He ran a full maintenance check on our HVAC and plumbing systems and proposed tangible, cost-effective solutions to small needs that emerged. He was able to accomplish those needs on the same day and mostly independent of us. I will certainly look to Akian and Andrew for any future needs!
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Heather Jankins
3 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos did a phenomenal job reviewing our system and getting it back in top shape right after we made a home purchase m would recommend!
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Mark Wright profile picture
Mark Wright
3 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Noticed a water leak in my water heater this morning. Called Akian Plumbing and James G. Visited within 2 hours. He fixed the problem and showed me what happened. Very nice guy and very professional. Highly recommend him and Akian!!
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richard mizner
3 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Evan R. from Akian provided excellent service. On the first visit, he replaced our indirect hot water tank and installed a whole house filter. He was able to diagnose the problem with our heating system that our previous plumbers were unable to correct. After he repaired multiple corroded elements and upgraded the neutralizing system, our heating system was working again! He was very knowledgeable and provided superior work and understandable guidance regarding required future maintenance.
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Sebastian Kalen profile picture
Sebastian Kalen
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I am writing this review for my step father who is not good with technology. He hired Akian for an emergency winter no-heat call and they came in the next day. They were responsive and updated via text message about arrival time. They spent about two hours fixing the problem and the bill came to over $800. A few weeks later the part that they had replaced sprung a massive leak and flooded the basement. They came back and replaced the part once again under warranty. This company is responsive but I am not sure I would hire them again because they are very expensive. They do stand behind their work though.
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Ana Chavez
1 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
James G helped us the same day we reported a leak from our ac unit, showing up about 2 hours from the report. From there onwards he was very dedicated and explained every issue and the applied solution. He came back for a second review to install preventive measures, and again was very detailed with all his explanations. Highly recommend. Thanks for the service, James!
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Leah Fogel
31 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great experience with manny!
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Clayton W. profile picture
Clayton W.
26 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
They are very friendly and only repair what's needed to be repaired. They made the repair and left me feeling like I didn't get taken advantage of.
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Ruben O. profile picture
Ruben O.
19 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I called to ask for a general price range for replacing a P-trap. They told me they would not provide any pricing information unless they first sent a master plumber out for a $120 service call. I even asked what the *lowest* possible cost for a basic P-trap replacement would be, just so I could have some idea of what to expect, and they still refused to answer. That made me uncomfortable. I understand that an exact quote may require seeing the job in person, but refusing to provide even a starting price or rough range felt unnecessarily vague. I didn't feel comfortable paying $120 upfront without having any idea what I might ultimately be charged, so I decided not to move forward with them.
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Chris H. profile picture
Chris H.
18 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Sean and Andrew were great. I came home from work one day to discover water damage to my bathroom ceiling. Sean came out quickly to assess the situation. He was able to get someone out to remediate right away. Once the cleanup was complete, Andrew came out to do some further investigate and was able to successfully identify the water source in my very old condo building in Brighton. Both were very friendly and professional. Highly recommended!
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Tom H. profile picture
Tom H.
6 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
So wanted to give an update to a 2 star review i left for Akian for work done about a month ago. I had two gripes: Call center customer service and dispatch and high pricing. I have to give their management credit: They saw my review, reached out and yesterday service manage Jeff called me. It's rare these days for someone to really listen to how things looked on my side of the road and to Jeff's credit he did that. Not only that we reached and agreement regarding what i felt was high pricing two two of the three components they replaced on my AC system. In addition he mentioned that they are moving away from the foreign call center customer service--this is a good thing. Who wants to feel if they get disconnected they can't call the person back? All this reassured me that despite some issues they are getting themselves on track and that they cared enough to make things right for me.
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C. B. profile picture
C. B.
17 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Carlos came today to troubleshoot my central AC. which stopped working yesterday. He was very upfront saying that he was unfamiliar with my particular set up. However, with assistance from his office, he was able to diagnose and fix the issue. It was not a simple 1-2-3 due to the poor initial installation from another company 9 years ago. He was diligent looking for solutions and was able to get the AC working. Part of the issue was the thermostat, which he replaced. I will make Akian my go-to company for my system. thank you Carlos. It is only a 4 because I was hoping for same day services yesterday.
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Jennifer G. profile picture
Jennifer G.
2 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Our AC stopped working and Akian responded right away and fixed our AC on the hottest day so far.
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Kim G. profile picture
Kim G.
22 June 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Do not call if you actually have an emergency. Called them around 5pm this afternoon, told them my toilet was leaking all over the floor and that I was on the ground floor of a multi-floor condominium building. They opened a ticket and said someone would be out between 6pm and midnight. Called around 6:30 to see if there was an update, because even with the water turned off I had about 2 inches of water leaking out onto the floor. She said the plumber was finishing up a call then heading to me. I called an hour later and she said "oh, we don't service multi-floor buildings you will have to call someone else but they NEVER called to tell me. Wasted two hours waiting for a plumber that was never coming, causing damage to the bathroom floor and the carpeting in the hallway.
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Elizabeth W. profile picture
Elizabeth W.
12 June 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
My first time using Akian for my HVAC maintenance. James G. was friendly, knowledgeable, good at explaining and informative. Much appreciated. I also appreciate that the company sent out a reminder text for the appointment with a picture of the service person. Consider me a new customer of Akian who will be requesting James G. every time! Thank you.
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Gregory R. profile picture
Gregory R.
8 June 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had an AC system that was not running, so we scheduled an appointment with Akian. Matt showed up on schedule, diagnosed the problem, and completed the necessary work quickly and at a reasonable price. We have used Akian in the past and continue to be very happy with their service. We will call them again for plumbing and HVAC issues in the future.
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K Y. profile picture
K Y.
4 June 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Sean C. and his assistant Berkeley came by on schedule and assessed the rusting flange on my toilet. Gave me a couple of options and what he recommended. Toilet installed and working well. The key items for the five star rating was their professional mannerism and attention to cleanliness (wearing shoe covers, wiping up spilt water, taking all trash with them, and most of all, they are pleasant people.). Thanks Akian Plumbing.

Generator Maintenance & Support

Annual Generator Maintenance

Like any mechanical system, generators benefit from preventive maintenance. Our annual service includes:

  • Load testing under realistic power draw conditions
  • Oil and filter changes to maintain engine health
  • Battery inspection and replacement if needed
  • Transfer switch functionality verification
  • Fuel system inspection and treatment
  • Overall system diagnostics and performance reporting

Proactive maintenance extends generator life, improves reliability during outages, and often qualifies for manufacturer warranty extensions.

24/7 Emergency Support

If your generator fails to start during an actual outage, you need help immediately. Akian provides emergency service dispatch with priority response for generator customers. We also offer:

  • Post-storm inspections to ensure generator readiness
  • Fuel tank refilling and top-off services
  • Automatic transfer switch repairs
  • Wiring and panel connection diagnostics
  • Complete system restoration if components fail during an outage

With Akian’s ongoing support, your generator is always ready when you need it most.

Why You Should Install a Generator Now, Not After the Next Outage

Why Installation Timing Matters

Many homeowners decide to install a generator only after experiencing a major outage. However, this creates several problems:

  • Generator availability during and after storms is extremely limited
  • Installation lead times stretch to weeks or months
  • Emergency pricing significantly exceeds normal rates
  • Your family is left without power during the installation process
  • Rushing the installation often compromises code compliance and safety

By installing now, during calm weather, you benefit from: flexible scheduling, competitive pricing, thorough testing and inspection, and the peace of mind that your system is tested and ready before the next outage.

Investment That Adds Value

A whole-home generator is not just an emergency tool—it’s a home improvement that increases your property’s value and appeal:

  • Provides a tangible security feature that appeals to home buyers
  • Enables safe operation of expensive systems like heat pumps
  • May qualify for insurance premium discounts
  • Improves home energy resilience during grid volatility
  • Enables confident work-from-home or remote learning
  • Often pays for itself through increased resale value

Smart homeowners view generator installation as both a safety necessity and a smart investment in their home’s long-term security and value.

Ready for Reliable Backup Power?

Power outages are inevitable in Massachusetts. Generator installation is not. Let Akian Plumbing, Heating, Cooling & Electric design, install, and maintain a whole-home backup power system engineered for your home’s unique needs. Our licensed master electricians will manage every step—from load calculation through final inspection—so you can focus on your family’s safety and comfort.

We proudly serve homeowners throughout Greater Boston — see all service areas →

Areas we serve include:

Watertown  |  Belmont  |  Waltham  |  Newton
Brookline  |  Chestnut Hill  |  Brighton  |  Allston
Boston  |  Cambridge  |  Somerville  |  and beyond

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