Expert Heat Pump Installation & Replacement in the Greater Boston Area

Akian Plumbing, Heating, Cooling & Electric provides heat pump installation and replacement for homeowners in the Boston area. A heat pump is an energy efficient solution to heat and cool your home. It operates all year long and can adjust to outdoor temperatures to maintain indoor comfort. If you’re looking for a more reliable heating solution, our technicians can assist with upgrading your HVAC system or providing heat pump replacement when necessary.

Technician using pressure gauges on HVAC system for maintenance.

How Heat Pumps Deliver Year-Round Efficiency

When operating in heating mode, the reversing valve triggers the system to use outside air as the primary heat source. Instead of extracting heat from inside the home, thermal energy is transferred directly to the interior living space. The outdoor air does not need to feel warm, as advanced heat pump technology can extract thermal energy even from cold air. In this mode, the outside coil serves as the evaporator while the indoor unit functions as the condenser, following an efficient cyclical heating process. For homeowners looking to transition away from traditional furnace repair or aging boiler services, this process provides an energy-conscious alternative.

There are several types of systems available to fit different property layouts, with air-source heat pumps being among the most common, alongside ground-source, water-source, and hybrid options. Air-source systems can be configured with central ductwork or configured as a ductless mini-split to accommodate homes without existing ducts. Whether you require a full heat pump installation or routine maintenance through green solutions, these flexible systems keep indoor temperatures consistently comfortable.

Why Choose Akian for Your Heat Pump Installation

Services that have earned numerous awards and accolades

Technicians who are trained on the latest in plumbing technology

Service available on nights and weekends

Licensed and insured plumbers for your peace of mind

Comprehensive Heating & Heat Pump Solutions

Delivering Energy-Efficient Climate Control Across Greater Boston & Surrounding Communities

Residential HVAC Service

Top-Rated Heating in Your Town

We deliver trusted climate care throughout regional neighborhoods, specializing in local Watertown Heating Services, highly efficient Newton Heating Solutions, premier Waltham Heating Care, and dependable Belmont Heating Installations. Homeowners also rely on us for expert Cambridge Heating Systems, responsive Somerville Heating Repair, Brookline Heating Upgrades, top-tier Lexington Heating Services, and precision Framingham Heating Systems. Check out our latest Rebates and Coupons to start saving.

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What Are Heat Pumps and How Do They Work?

A heat pump transfers heat from one location to another via a cycle of condensation and evaporation. It features an outdoor unit equipped with a compressor that circulates refrigerant—much like a traditional central air conditioner—paired with an indoor air handler. The primary distinction between a standard AC unit and a heat pump system is that a heat pump is designed to handle both heating and cooling seamlessly.

Although there are clear similarities to traditional HVAC units, the heat pump provides warmth or cold air by extracting energy from outside or under the ground rather than generating it directly. The system can efficiently harness heat energy contained in exterior air, even in cold temperatures. A specialized reversing valve allows the direction of the refrigerant to flip, enabling home heating or cooling modes to be selected based on daily temperatures and seasonal shifts.

During the cooling process, the system pumps liquid refrigerant through an indoor evaporator coil to keep your home comfortable. As inside air blows across the coil, the refrigerant absorbs heat energy, and refreshed, cool air is delivered throughout the living space via ducts. The heated refrigerant then evaporates into a gas, is pressurized by a compressor, and transfers heat to the outside air via the outdoor unit’s fan, cooling it back into a liquid. Finally, an expansion valve reduces pressure to cool the refrigerant further before it is delivered back to the evaporator coil to repeat the cycle. For reliable performance year-round, timely heat pump repair and expert heat pump installation ensure these intricate components operate at peak efficiency.

Benefits of Upgrading to a Heat Pump

Modern heat pumps generally do not rely on burning fossil fuels to heat or cool air, which significantly improves indoor air cleanliness and overall home safety. They deliver consistent temperatures throughout every room, eliminating frustrating hot or cold spots. Compared to operating an electric furnace, heat pumps offer lower operational costs and allow for precise individual zoning. This means you can heat or cool specific areas on demand, conserving energy and lowering utility bills. Furthermore, heat pumps feature a compact footprint, support flexible heat pump installation, and operate quietly with fewer mechanical parts than conventional heating systems. While new systems are exceptionally reliable, all equipment eventually ages; timely heat pump repair and routine upkeep help maximize their functional lifespan, while exploring valuable rebates can make upgrading even more affordable.

Choosing a Service Provider for Your Heat Pump

When you need professional heat pump installation, choosing a local contractor ensures faster response times for setup and future maintenance. Selecting a nearby specialist means technicians can quickly reach your property for diagnostic assessments, system upgrades, or prompt heat pump repair. Researching regional providers helps compare pricing and overall service value. Reading customer reviews, checking local track records, and asking direct questions can help you identify a dependable partner. A reputable team will transparently guide you through available options, explain qualifying energy-saving rebates, and provide accurate, upfront estimates before work begins. If you are ready to evaluate your home’s heating and cooling options, feel free to contact us today.

Contact Akian Plumbing Today for Your Next Heat Pump

Akian Plumbing, Heating, Cooling & Electric can help find a heat pump that keeps up with your heating or cooling demand. Our technicians are licensed, trained, and highly experienced. Familiar with the latest equipment, tools, and technologies, they start by evaluating your home. Our team provides exceptional service, whether you need emergency heat pump repair or a seamless heat pump installation. To set up an appointment with a trusted local technician, check out our available coupons, book service on the web via our contact page, or call (617) 894-7803 today!

Klein Tools tool bag with various hand tools including pliers, screwdrivers, and a tape measure.

Unmatched Expertise in Heat Pump Installation Across Middlesex, Suffolk, and Norfolk Counties

With over a decade of experience in the HVAC industry, our team stands as the leading authority on heat pump installation in Middlesex, Suffolk, and Norfolk Counties, MA. Our certified technicians utilize cutting-edge technology and comply with all local codes, ensuring optimal performance and energy efficiency. We are committed to providing reliable, high-quality service that meets the unique needs of each client, fostering trust through transparent communication and exceptional customer satisfaction.

FAQs about Heat Pump Installation

What should I look for in a reliable heat pump installation service in Watertown?

When searching for a reliable heat pump installation service in Watertown, consider factors like customer reviews, years of experience, certifications, warranties offered, and their availability for emergency services. It's also beneficial to check if they provide free estimates and energy efficiency consultations.

How do I know if I need a new heat pump or just a repair?

Signs that you might need a new heat pump instead of a repair include frequent breakdowns, rising energy bills, uneven heating or cooling, and the age of the unit. Generally, if your heat pump is over 10 years old and requires constant repairs, replacement may be the more cost-effective option.

Are there any specific permits required for heat pump installation in the Greater Boston area?

Yes, in the Greater Boston area, specific permits may be required for heat pump installation. It's essential to check local regulations and ensure your installation service handles the necessary permits to avoid any legal issues.

What factors affect the cost of installing a heat pump in Eastern Massachusetts?

The cost of installing a heat pump in Eastern Massachusetts can be influenced by various factors, including the size and type of the unit, the complexity of the installation, any necessary ductwork modifications, and local labor costs. Getting multiple quotes can help you understand the price range.

How can I maintain my heat pump after installation to ensure it runs efficiently?

To maintain your heat pump efficiently after installation, regularly replace or clean the filters, keep the outdoor unit clear of debris, schedule annual professional servicing, and check for any unusual noises or performance issues promptly. Regular maintenance can prolong its lifespan and maintain energy efficiency.

Is it worth investing in a high-efficiency heat pump, or should I go for a standard model?

Investing in a high-efficiency heat pump can be worth it in the long run, as it can lead to lower energy bills and may qualify for rebates or tax incentives. While the upfront cost is higher, the savings on energy costs over time often make it a better investment compared to a standard model.

Hear What Customers Say About Akian

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Jeffery Fry profile picture
Jeffery Fry
26 September 2026
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We recently had our hot water heater replaced after our previous heater failed and flooded our basement. We couldn't be happier with the entire experience! From start to finish, the process was smooth, efficient, and professional. Manny and his team arrived right on time, carefully removed the old unit, and installed the new heater with expert precision. Manny had made our job a priority. The new hot water heater works flawlessly, providing consistent, hot water with impressive energy efficiency. Manny was friendly, knowledgeable, and took the time to explain how to maintain the system and the automatic water shutoff. Overall, this replacement has brought us peace of mind knowing we have a reliable source of hot water for our home. We highly recommend this service to anyone in need of a quality water heater upgrade! Akian had also replaced our gas furnace at the end of 2024 and had the same excellent service.
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Wayne Boulais
25 September 2026
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James can on time explained what would be done and expected time frame. Did the work and showed pictures at the end to explain. Akian is well run and easy to deal with.
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Yvonne DeMarino
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Matt B. is exceptional and has an encyclopedic knowledge of boiler systems. He can answer questions about every permutation of considerations in the lead up to purchasing an efficient, safe new boiler. We were pleasantly surprised by his fluency and responsiveness when we peppered him with over an hour of questions and the company’s patience with us in considering a major purchase. I would highly recommend Matt and Akian Plumbing.
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Rachel Danford
23 September 2026
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Great to talk with Carlos, he explained everything clearly and answered all my questions
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Matt Thyng
22 September 2026
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Carlos did a great job installing our dryer duct. Would highly recommend them!
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Zhibin Deng
22 September 2026
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Carlos
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Jennifer Kelly profile picture
Jennifer Kelly
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos was very helpful and thorough!
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Ethan Avery profile picture
Ethan Avery
21 September 2026
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I called Akian for a furnace cleaning and routine maintainance. Carlos provided great service and completed the maintainance without issue. He also provided a great explanation of recommended additional maintainance to maximize the life of my system
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Nicholas Barnes
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I rarely leave google reviews. However, I felt like my experience with Aikian was so positive that I wanted to share. I appreciated the professional communication - very streamlined and attentive, the workmanship was excellent. They did exactly what they said they would do. The cost DIDN'T change, after the contract/quote. They were respectful in the home - kept things clean, used lots of drop clothes/shoe protection. There was an aspect of professionalism, promptness, and communication that I so very much appreciated. Would highly recommend. Would use again.
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Giulia Mazza
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos provided exceptional service, doing a thorough assessment and answering all my questions (many!) questions carefully and professionally. Very satisfied!
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Emma T.
16 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Absolutely horrible. Repeatedly reschedules due to their own errors and takes multiple trips to fix an issue to drive up their hours. Customer service is terrible and unresponsive after 4:30 and they offer no weekend support. We have been without hot water for over two weeks because of the company but charged over $1000+.
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Clayton W.
26 August 2026
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They are very friendly and only repair what's needed to be repaired. They made the repair and left me feeling like I didn't get taken advantage of.
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Ruben O.
19 August 2026
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I called to ask for a general price range for replacing a P-trap. They told me they would not provide any pricing information unless they first sent a master plumber out for a $120 service call. I even asked what the *lowest* possible cost for a basic P-trap replacement would be, just so I could have some idea of what to expect, and they still refused to answer. That made me uncomfortable. I understand that an exact quote may require seeing the job in person, but refusing to provide even a starting price or rough range felt unnecessarily vague. I didn't feel comfortable paying $120 upfront without having any idea what I might ultimately be charged, so I decided not to move forward with them.
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Chris H.
18 August 2026
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Sean and Andrew were great. I came home from work one day to discover water damage to my bathroom ceiling. Sean came out quickly to assess the situation. He was able to get someone out to remediate right away. Once the cleanup was complete, Andrew came out to do some further investigate and was able to successfully identify the water source in my very old condo building in Brighton. Both were very friendly and professional. Highly recommended!
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Tom H.
6 August 2026
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So wanted to give an update to a 2 star review i left for Akian for work done about a month ago. I had two gripes: Call center customer service and dispatch and high pricing. I have to give their management credit: They saw my review, reached out and yesterday service manage Jeff called me. It's rare these days for someone to really listen to how things looked on my side of the road and to Jeff's credit he did that. Not only that we reached and agreement regarding what i felt was high pricing two two of the three components they replaced on my AC system. In addition he mentioned that they are moving away from the foreign call center customer service--this is a good thing. Who wants to feel if they get disconnected they can't call the person back? All this reassured me that despite some issues they are getting themselves on track and that they cared enough to make things right for me.
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C. B.
17 July 2026
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Carlos came today to troubleshoot my central AC. which stopped working yesterday. He was very upfront saying that he was unfamiliar with my particular set up. However, with assistance from his office, he was able to diagnose and fix the issue. It was not a simple 1-2-3 due to the poor initial installation from another company 9 years ago. He was diligent looking for solutions and was able to get the AC working. Part of the issue was the thermostat, which he replaced. I will make Akian my go-to company for my system. thank you Carlos. It is only a 4 because I was hoping for same day services yesterday.
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Jennifer G. profile picture
Jennifer G.
2 July 2026
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Our AC stopped working and Akian responded right away and fixed our AC on the hottest day so far.
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Kim G.
22 June 2026
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Do not call if you actually have an emergency. Called them around 5pm this afternoon, told them my toilet was leaking all over the floor and that I was on the ground floor of a multi-floor condominium building. They opened a ticket and said someone would be out between 6pm and midnight. Called around 6:30 to see if there was an update, because even with the water turned off I had about 2 inches of water leaking out onto the floor. She said the plumber was finishing up a call then heading to me. I called an hour later and she said "oh, we don't service multi-floor buildings you will have to call someone else but they NEVER called to tell me. Wasted two hours waiting for a plumber that was never coming, causing damage to the bathroom floor and the carpeting in the hallway.
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Elizabeth W. profile picture
Elizabeth W.
12 June 2026
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My first time using Akian for my HVAC maintenance. James G. was friendly, knowledgeable, good at explaining and informative. Much appreciated. I also appreciate that the company sent out a reminder text for the appointment with a picture of the service person. Consider me a new customer of Akian who will be requesting James G. every time! Thank you.
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Gregory R.
8 June 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We had an AC system that was not running, so we scheduled an appointment with Akian. Matt showed up on schedule, diagnosed the problem, and completed the necessary work quickly and at a reasonable price. We have used Akian in the past and continue to be very happy with their service. We will call them again for plumbing and HVAC issues in the future.

Contact Our Team Today

A full-service, professional team of Plumbing, HVAC, and Electrical Experts serving our community since 2017. Schedule an assessment by reaching out to us at (617) 894-7803 today or fill the form below

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