Hear What Clients Say About Akian

Posted on Google Google
Jeffery Fry profile picture
Jeffery Fry
26 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We recently had our hot water heater replaced after our previous heater failed and flooded our basement. We couldn't be happier with the entire experience! From start to finish, the process was smooth, efficient, and professional. Manny and his team arrived right on time, carefully removed the old unit, and installed the new heater with expert precision. Manny had made our job a priority. The new hot water heater works flawlessly, providing consistent, hot water with impressive energy efficiency. Manny was friendly, knowledgeable, and took the time to explain how to maintain the system and the automatic water shutoff. Overall, this replacement has brought us peace of mind knowing we have a reliable source of hot water for our home. We highly recommend this service to anyone in need of a quality water heater upgrade! Akian had also replaced our gas furnace at the end of 2024 and had the same excellent service.
Posted on Google Google
Wayne Boulais profile picture
Wayne Boulais
25 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
James can on time explained what would be done and expected time frame. Did the work and showed pictures at the end to explain. Akian is well run and easy to deal with.
Posted on Google Google
Yvonne DeMarino profile picture
Yvonne DeMarino
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Matt B. is exceptional and has an encyclopedic knowledge of boiler systems. He can answer questions about every permutation of considerations in the lead up to purchasing an efficient, safe new boiler. We were pleasantly surprised by his fluency and responsiveness when we peppered him with over an hour of questions and the company’s patience with us in considering a major purchase. I would highly recommend Matt and Akian Plumbing.
Posted on Google Google
Rachel Danford profile picture
Rachel Danford
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great to talk with Carlos, he explained everything clearly and answered all my questions
Posted on Google Google
Matt Thyng profile picture
Matt Thyng
22 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos did a great job installing our dryer duct. Would highly recommend them!
Posted on Google Google
Zhibin Deng profile picture
Zhibin Deng
22 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos
Posted on Google Google
Jennifer Kelly profile picture
Jennifer Kelly
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos was very helpful and thorough!
Posted on Google Google
Ethan Avery profile picture
Ethan Avery
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I called Akian for a furnace cleaning and routine maintainance. Carlos provided great service and completed the maintainance without issue. He also provided a great explanation of recommended additional maintainance to maximize the life of my system
Posted on Google Google
Nicholas Barnes profile picture
Nicholas Barnes
21 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I rarely leave google reviews. However, I felt like my experience with Aikian was so positive that I wanted to share. I appreciated the professional communication - very streamlined and attentive, the workmanship was excellent. They did exactly what they said they would do. The cost DIDN'T change, after the contract/quote. They were respectful in the home - kept things clean, used lots of drop clothes/shoe protection. There was an aspect of professionalism, promptness, and communication that I so very much appreciated. Would highly recommend. Would use again.
Posted on Google Google
Giulia Mazza profile picture
Giulia Mazza
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carlos provided exceptional service, doing a thorough assessment and answering all my questions (many!) questions carefully and professionally. Very satisfied!
Posted on Yelp Yelp
Jeff F. profile picture
Jeff F.
26 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
We recently had our hot water heater replaced after our previous heater failed and flooded our basement. We couldn't be happier with the entire experience! From start to finish, the process was smooth, efficient, and professional. Manny and his team arrived right on time, carefully removed the old unit, and installed the new heater with expert precision. Manny had made our job a priority. The new hot water heater works flawlessly, providing consistent, hot water with impressive energy efficiency. Manny was friendly, knowledgeable, and took the time to explain how to maintain the system and the automatic water shutoff. Overall, this replacement has brought us peace of mind knowing we have a reliable source of hot water for our home. We highly recommend this service to anyone in need of a quality water heater upgrade! Akian had also replaced our gas furnace at the end of 2024 and had the same excellent service.
Posted on Yelp Yelp
Andrew H. profile picture
Andrew H.
25 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
AJ and TJ's work was high-quality - they installed a gas boiler heating system. Prompt, professional, hard-working - would use Akian and AJ & TJ again.
Posted on Yelp Yelp
Matt T. profile picture
Matt T.
23 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Carlos did a great job with our dryer duct. The company in general is very responsive and gives you a heads up when they are on their way. Highly recommend them!
Posted on Yelp Yelp
Emma T. profile picture
Emma T.
16 September 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Absolutely horrible. Repeatedly reschedules due to their own errors and takes multiple trips to fix an issue to drive up their hours. Customer service is terrible and unresponsive after 4:30 and they offer no weekend support. We have been without hot water for over two weeks because of the company but charged over $1000+.
Posted on Yelp Yelp
Clayton W. profile picture
Clayton W.
26 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
They are very friendly and only repair what's needed to be repaired. They made the repair and left me feeling like I didn't get taken advantage of.
Posted on Yelp Yelp
Ruben O. profile picture
Ruben O.
19 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
I called to ask for a general price range for replacing a P-trap. They told me they would not provide any pricing information unless they first sent a master plumber out for a $120 service call. I even asked what the *lowest* possible cost for a basic P-trap replacement would be, just so I could have some idea of what to expect, and they still refused to answer. That made me uncomfortable. I understand that an exact quote may require seeing the job in person, but refusing to provide even a starting price or rough range felt unnecessarily vague. I didn't feel comfortable paying $120 upfront without having any idea what I might ultimately be charged, so I decided not to move forward with them.
Posted on Yelp Yelp
Chris H. profile picture
Chris H.
18 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Sean and Andrew were great. I came home from work one day to discover water damage to my bathroom ceiling. Sean came out quickly to assess the situation. He was able to get someone out to remediate right away. Once the cleanup was complete, Andrew came out to do some further investigate and was able to successfully identify the water source in my very old condo building in Brighton. Both were very friendly and professional. Highly recommended!
Posted on Yelp Yelp
Tom H. profile picture
Tom H.
6 August 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
So wanted to give an update to a 2 star review i left for Akian for work done about a month ago. I had two gripes: Call center customer service and dispatch and high pricing. I have to give their management credit: They saw my review, reached out and yesterday service manage Jeff called me. It's rare these days for someone to really listen to how things looked on my side of the road and to Jeff's credit he did that. Not only that we reached and agreement regarding what i felt was high pricing two two of the three components they replaced on my AC system. In addition he mentioned that they are moving away from the foreign call center customer service--this is a good thing. Who wants to feel if they get disconnected they can't call the person back? All this reassured me that despite some issues they are getting themselves on track and that they cared enough to make things right for me.
Posted on Yelp Yelp
C. B. profile picture
C. B.
17 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Carlos came today to troubleshoot my central AC. which stopped working yesterday. He was very upfront saying that he was unfamiliar with my particular set up. However, with assistance from his office, he was able to diagnose and fix the issue. It was not a simple 1-2-3 due to the poor initial installation from another company 9 years ago. He was diligent looking for solutions and was able to get the AC working. Part of the issue was the thermostat, which he replaced. I will make Akian my go-to company for my system. thank you Carlos. It is only a 4 because I was hoping for same day services yesterday.
Posted on Yelp Yelp
Jennifer G. profile picture
Jennifer G.
2 July 2026
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Our AC stopped working and Akian responded right away and fixed our AC on the hottest day so far.

Professional Furnace Installation & Replacement in Watertown, MA

Whether you’re doing some new construction or need to replace an old furnace that’s on its last legs, our Watertown Furnace installation experts have got you covered. In 2018 we were voted “Best of the Best” by Market Surveys of America and we would be thrilled to show you why. Servicing the Watertown, Waltham, Belmont, Winchester, Newton, Somerville and surrounding areas.

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Why Choose Akian?

Services that have earned numerous awards and accolades

Technicians who are trained on the latest in plumbing technology

Service available on nights and weekends

Licensed and insured plumbers for your peace of mind

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Don't let home comfort break the bank. Enjoy exclusive seasonal discounts, premier manufacturer rebates, and zero-down financing options designed to keep your home cozy and your budget happy. Reach us now to lock in your savings!

4 Signs You Need Furnace Replacement

1

Super Dry Heat

Gas furnaces are particularly prone to pumping out very dry heat as they get older. This effect on indoor air quality can take a toll on your health, particularly your skin. If you notice an uptick in dry or irritated skin or dying plants, give our Watertown furnace replacement specialists a call.

2

Utility Bills Through the Roof

As furnaces get older and older they’ll become less efficient over time. You won’t always notice this inefficiency in your indoor air temperature, but you will when you go to pay the monthly utility bill.

3

One Repair After Another

If you feel like you’re repairing your furnace for the umpteenth time, then at least consult our Watertown furnace installation experts about the cost of getting a new unit. At some point throwing more money at repairing a dying unit isn’t the cost-effective solution it may seem.

4

Old Age

Exactly how long a furnace may last depends on several factors such as brand, types, usage, maintenance, and environment. Typically furnaces last from 15-30 years, so if it’s older than that, consider furnace replacement before another repair.

If you’re in need of our Watertown furnace replacement services, contact us today by calling (617) 894-7803

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How Does a Furnace Work?

A furnace heats your home by warming air and distributing it through ducts. The cycle relies on fuel combustion or electric currents, working behind the scenes to keep your rooms consistently comfortable.

The Heating Cycle

Stage 1: Generation

Igniting Fuel To begin with, gas or propane ignites within the combustion chamber to quickly generate clean internal heat.

Electric Method In contrast, electric units utilize highly conductive internal components that warm up as electrical currents pass through them.

Stage 2: Delivery

Blower Trigger Once the air inside reaches the target temperature, the system consequently signals the blower motor to spin.

Distribution Ultimately, the blower forces the newly warmed air directly into your home's ductwork to distribute comfort to every room.

System Advantages

Longer Lifespan With routine professional maintenance, a classic furnace offers an incredibly reliable lifespan compared to other heating options.

Parts Availability Furthermore, because furnaces are widely utilized, sourcing replacement components for future repairs is fast, straightforward, and highly cost-effective.

All-Climate Power Additionally, since furnaces rely entirely on internal heating sources, they run at peak efficiency even during sub-zero New England winter weather.

System Drawbacks

Electric Utility Costs However, opting for an all-electric furnace setup can occasionally lead to higher monthly electrical bills than gas alternatives.

Combustion Risks On the other hand, natural gas or fuel-based equipment carries a slight hazard of fire or combustion leaks if left unmaintained.

Routine Upkeep Therefore, to virtually eliminate safety risks and keep operating efficiently, these systems demand consistent checkups from a professional.

Need furnace installation in Watertown, Belmont, or Winchester? Call Us Today

Akian: The Premier Choice for Expert Furnace Installation in Middlesex County, MA

With over 15 years of industry experience, Akian has established itself as the leading provider of furnace installation services in Middlesex County, MA, and surrounding areas. Our certified technicians are dedicated to ensuring that every installation meets the highest standards of safety and efficiency, backed by our commitment to customer satisfaction. As a fully licensed and insured contractor, we pride ourselves on our transparent practices and reliable service, positioning us as a trusted authority in the HVAC sector.

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Heating Services

Furnace Maintenance & Emergency Repair

Service: Furnace Repair & Tune-Up
Rebate: Mass Save Rebates Available

When cold New England winters set in, a reliable gas or electric furnace is essential to keeping your home warm and safe. Our licensed heating technicians perform comprehensive system inspections, burner cleaning, and rapid emergency repairs to protect your property against freezing temperatures in Watertown, MA and Newton, MA.

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Boiler Services and Hydronic Heating
High-Efficiency Heating

Boiler Repairs & Radiant Hydronic Systems

Type: Gas & Oil Boiler Systems

Boilers deliver quiet, dust-free radiant warmth, but sediment accumulation or pressure drops can impair performance. We provide certified hydronic heating installations, boiler flush services, and precision pipe repairs for homeowners throughout Brookline, MA and Chestnut Hill, MA.

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Ductless Mini-Splits & Heat Pump Installation

Efficiency: High-SEER All-Season Climate Control
Rebates: Up to $8,500 Off Qualifying Systems

Enjoy year-round energy savings with an all-in-one heat pump system or ductless mini-split installation. Perfect for custom temperature zones without adding bulky ductwork, our technicians install and repair top-tier heat pump units across Lexington, MA and Needham, MA.

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FAQs About Furnace Installation

What are the signs that I need a new furnace installation?

If your furnace is making strange noises, not heating your home evenly, or you notice a significant increase in your energy bills, it might be time for a new furnace installation. Other signs include frequent repairs and an age of 15 years or more.

How long does it typically take to install a new furnace?

The installation of a new furnace usually takes about 4 to 8 hours, depending on the complexity of the system and any necessary modifications to your existing ductwork or ventilation.

Is it worth investing in a high-efficiency furnace?

Yes, a high-efficiency furnace can significantly lower your energy bills and reduce your carbon footprint over time. The initial investment may be higher, but the long-term savings and benefits to the environment are often worth it.

What should I expect during the furnace installation process?

During the installation, a technician will assess your home, remove the old furnace, and install the new unit. They will also ensure all connections are secure and perform safety checks, followed by testing the system to ensure it's functioning properly.

How can I prepare my home for a furnace installation appointment?

To prepare for your furnace installation, clear the area around your existing furnace and any access points. Make sure there is a clear path for the technicians to move equipment in and out, and discuss any specific concerns you have with them beforehand.

When is the best time to schedule a furnace installation?

The best time to schedule a furnace installation is in the late spring or early fall when demand is typically lower. This can help you avoid long wait times and potentially save money on installation costs.

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Proudly Serving Middlesex County and Its Surrounding Area

From urgent boiler repairs to complete energy-efficient installations, our mobile HVAC trucks are fully equipped to serve Middlesex County and the surrounding areas promptly. Beyond boilers, our certified team handles all essential home heating solutions—including reliable furnace installation, eco-friendly heat pumps, and customizable ductless mini-split systems tailored for local Massachusetts winters.

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A full-service, professional team of Plumbing, HVAC, and Electrical Experts serving our community since 2017. We Look Forward to Helping You. Fill the form and our team will get in touch with you.

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