Highly Trusted 24/7 Heating Repair Services in West Roxbury, MA

 
 
 
 
  
 
 
 Akian Plumbing, Heating & Air Conditioning
  
 1929 Google reviews 
 
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 Posted on Google  
 
  
 
 
 thetimeangels 
 
4 September 2026
 
 
  
James G. answered our service call today to flush our hot water heater. He was very knowledgeable.  and thorough doing the inspection and explained clearly our options going forward. It was a wonderful experience working with him and we will definitely request him in the future. Thumbs up to Akian.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Eran & Mickie Caspi 
 
4 September 2026
 
 
  
James G and Berkley were professional and did their best with diagnosing our A/C problem. We now need to figure out our options.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mark Herron 
 
4 September 2026
 
 
  
Appointment was on time and service was as promised. Akian is a well run operation and I recommend using them
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Vinayak Venkataraman 
 
3 September 2026
 
 
  
Andrew was wonderful - super friendly, helpful, thorough, and efficient! He ran a full maintenance check on our HVAC and plumbing systems and proposed tangible, cost-effective solutions to small needs that emerged. He was able to accomplish those needs on the same day and mostly independent of us. I will certainly look to Akian and Andrew for any future needs!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Heather Jankins 
 
3 September 2026
 
 
  
Carlos did a phenomenal job reviewing our system and getting it back in top shape right after we made a home purchase m would recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mark Wright 
 
3 September 2026
 
 
  
Noticed a water leak in my water heater this morning.  Called Akian Plumbing and James G. Visited within 2 hours.  He fixed the problem and showed me what happened.  Very nice guy and very professional.  Highly recommend him and Akian!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 richard mizner 
 
3 September 2026
 
 
  
Evan R. from Akian provided excellent service. On the first visit, he replaced our indirect hot water tank and installed a whole house filter. He was able to diagnose the problem with our heating system that our previous plumbers were unable to correct.  After he repaired multiple corroded elements and upgraded the neutralizing system, our heating system was working again! He was very knowledgeable and provided superior work and understandable guidance regarding required future maintenance.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sebastian Kalen 
 
1 September 2026
 
 
  
I am writing this review for my step father who is not good with technology.  He hired Akian for an emergency winter no-heat call and they came in the next day.  They were responsive and updated via text message about arrival time.  They spent about two hours fixing the problem and the bill came to over $800.  A few weeks later the part that they had replaced sprung a massive leak and flooded the basement.  They came back and replaced the part once again under warranty.  This company is responsive but I am not sure I would hire them again because they are very expensive.  They do stand behind their work though.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ana Chavez 
 
1 September 2026
 
 
  
James G helped us the same day we reported a leak from our ac unit, showing up about 2 hours from the report. From there onwards he was very dedicated and explained every issue and the applied solution. He came back for a second review to install preventive measures, and again was very detailed with all his explanations. Highly recommend. Thanks for the service, James!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Leah Fogel 
 
31 August 2026
 
 
  
Great experience with manny!
  
 
 
 
 
 
 
 
 
 

 
 
 
 
  
 
 
 Akian Plumbing, Heating, Cooling & Electric
  
 284 Yelp reviews 
 
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 Posted on Yelp  
 
  
 
 
 Clayton W. 
 
26 August 2026
 
 
 Verified 
They are very friendly and only repair what's needed to be repaired. They made the repair and left me feeling like I didn't get taken advantage of.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Ruben O. 
 
19 August 2026
 
 
 Verified 
I called to ask for a general price range for replacing a P-trap. They told me they would not provide any pricing information unless they first sent a master plumber out for a $120 service call. I even asked what the *lowest* possible cost for a basic P-trap replacement would be, just so I could have some idea of what to expect, and they still refused to answer. That made me uncomfortable. I understand that an exact quote may require seeing the job in person, but refusing to provide even a starting price or rough range felt unnecessarily vague. I didn't feel comfortable paying $120 upfront without having any idea what I might ultimately be charged, so I decided not to move forward with them.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Chris H. 
 
18 August 2026
 
 
 Verified 
Sean and Andrew were great. I came home from work one day to discover water damage to my bathroom ceiling. Sean came out quickly to assess the situation. He was able to get someone out to remediate right away. Once the cleanup was complete, Andrew came out to do some further investigate and was able to successfully identify the water source in my very old condo building in Brighton. Both were very friendly and professional. Highly recommended!
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Tom H. 
 
6 August 2026
 
 
 Verified 
So wanted to give an update to a 2 star review i left for Akian for work done about a month ago.  I had two gripes:  Call center customer service and dispatch and high pricing. I have to give their management credit:  They saw my review, reached out and yesterday service manage Jeff called me.  It's rare these days for someone to really listen to how things looked on my side of the road and to Jeff's credit he did that.  Not only that we reached and agreement regarding what i felt was high pricing two two of the three components they replaced on my AC system. In addition he mentioned that they are moving away from the foreign call center customer service--this is a good thing.  Who wants to feel if they get disconnected they can't call the person back?  All this reassured me that despite some issues they are getting themselves on track and that they cared enough to make things right for me.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 C. B. 
 
17 July 2026
 
 
 Verified 
Carlos came today to troubleshoot my central AC. which stopped working yesterday.  He was very upfront saying that he was unfamiliar with my particular set up. However, with assistance from his office, he was able to diagnose and fix the issue.  It was not a simple 1-2-3 due to the poor initial installation from another company 9 years ago.  He was diligent looking for solutions and was able to get the  AC working.  Part of the issue was the thermostat, which he replaced.  I will make Akian my go-to company for my system. thank you Carlos.  It is only a 4 because I was hoping for same day services yesterday.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Jennifer G. 
 
2 July 2026
 
 
 Verified 
Our AC stopped working and Akian responded right away and fixed our AC on the hottest day so far.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Kim G. 
 
22 June 2026
 
 
 Verified 
Do not call if you actually have an emergency.  Called them around 5pm this afternoon, told them my toilet was leaking all over the floor and that I was on the ground floor of a multi-floor condominium building.  They opened a ticket and said someone would be out between 6pm and midnight.  Called around 6:30 to see if there was an update, because even with the water turned off I had about 2 inches of water leaking out onto the floor.  She said the plumber was finishing up a call then heading to me.  I called an hour later and she said "oh, we don't service multi-floor buildings you will have to call someone else but they NEVER called to tell me.  Wasted two hours waiting for a plumber that was never coming, causing damage to the bathroom floor and the carpeting in the hallway.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Elizabeth W. 
 
12 June 2026
 
 
 Verified 
My first time using Akian for my HVAC maintenance. James G. was friendly, knowledgeable, good at explaining and informative. Much appreciated. I also appreciate that the company sent out a reminder text for the appointment with a picture of the service person. Consider me a new customer of Akian who will be requesting James G. every time! Thank you.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 Gregory R. 
 
8 June 2026
 
 
 Verified 
We had an AC system that was not running, so we scheduled an appointment with Akian.  Matt showed up on schedule, diagnosed the problem, and completed the necessary work quickly and at a reasonable price.  We have used Akian in the past and continue to be very happy with their service.  We will call them again for plumbing and HVAC issues in the future.
  
 
 
 
 
 
 Posted on Yelp  
 
  
 
 
 K Y. 
 
4 June 2026
 
 
 Verified 
Sean C. and his assistant Berkeley came by on schedule and assessed the rusting flange on my toilet. Gave me a couple of options and what he recommended. Toilet installed and working well. The key items for the five star rating was their professional mannerism and attention to cleanliness (wearing shoe covers, wiping up spilt water, taking all trash with them, and most of all, they are pleasant people.). Thanks Akian Plumbing.